Refund & Cancellation Policy

1. Course Refund Policy

BugBaar offers premium cohort-based software development courses. Since our courses provide immediate digital access to learning modules, proprietary coding repositories, and exclusive community channels, refunds are issued strictly under the eligibility conditions defined below.

2. Refund Request Window

You must submit your refund request within 7 calendar days from the date of your cohort enrollment or cohort kick-off date, whichever is later. Refund requests received after this 7-day period are not eligible for a refund under any circumstances.

3. Refund Eligibility Criteria

To qualify for a refund, your request must satisfy all of the following requirements:

• Your request must be sent via email from your registered email address to bugbaar@gmail.com.
• You must have completed less than 20% of the video lectures, assignments, and curriculum modules.
• You must provide your official payment receipt, invoice, or Razorpay payment transaction ID.

4. Processing Time

Once approved, the refund transaction will be initiated. The funds will be credited back to your original source payment method (bank account, UPI, credit/debit card) within 5 to 7 working days, depending on standard banking schedules and payment gateway (Razorpay) policies.

5. Impact of DPDP Act Data Erasure Requests

Under the **Digital Personal Data Protection (DPDP) Act, 2023**, you have the statutory right to request the erasure of your personal data from our records:

• Account Deletion: If you request erasure, we will completely delete your name, email, phone number, and student credentials from our active systems. Your course progress and community access will be terminated immediately.
• Erasure Within 7 Days: If you request data erasure within the 7-day refund window and meet the refund eligibility criteria, you are eligible for a refund.
• Erasure After 7 Days: If you request data erasure after the 7-day refund window has expired, we will delete your personal data to comply with the DPDP Act. However, **no refund** will be issued for the course purchase, as the refund window has closed.
• Legal Retention Exemptions: Please note that financial transaction records, invoices, tax filings, and audit logs will be securely archived and retained by us as permitted under Section 7 of the DPDP Act (exemptions for compliance with accounting, tax, and other statutory laws in India).

6. Contact Support

For questions regarding cancellations, refund status, or how data deletion requests impact your active subscriptions, please reach out to:

Email Support: bugbaar@gmail.com